Privacy Policy
Last updated: November 1, 2025
1. Information We Collect
We collect information you provide directly to us when you create an account, make a purchase, or contact us. This includes your name, email address, payment information, and purchase history.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Send you important account and order updates
- Respond to your comments and questions
- Improve our services and user experience
- Detect and prevent fraud and abuse
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business.
4. Payment Security
We use industry-standard encryption to protect your payment information. All payment processing is handled through secure, PCI-compliant payment gateways. We never store complete credit card information on our servers.
5. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting our support team.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@vaultsy.shop